Privacy and Cookies Policy

This Privacy and Cookies Policy regulates the treatment of personal data of users (hereinafter the “User” or “Users”), collected in the context of the use of the website (hereinafter the “Website”), by Genomed, Diagnósticos de Medicina Molecular, S.A. (hereinafter “GenoMed”), as the entity responsible for treatment.

Respect for the privacy of its customers and compliance with applicable legal obligations in this regard is a priority of GenoMed. GenoMed therefore assures users of this site of respect for their privacy by taking the necessary steps to protect their personal information.

The provision of personal information implies knowledge and acceptance of the conditions contained in this Privacy Policy and Cookies.

This Privacy and Cookie Policy is supplemented by the Terms and Conditions of Use, available at

You will find detailed information regarding GenoMed’s Cookie and Privacy Policy at the following points:

Collection and processing of personal data

Access to and use of the Site does not imply the provision of personal data by the User.

However, the use of certain functionalities of the Site, namely the request for contact, may imply the availability of personal data by the User.

GenoMed is responsible for collecting and processing your personal data on the Site on the terms and for the purposes indicated in applicable personal data protection legislation. Such data will be processed by GenoMed for the purpose of providing clarification at the request of the User. With your consent, your data may also be processed for the purposes of sending marketing/information/newsletters communications.

User rights

Your rights under the applicable data protection legislation consist of:

  • Right of Access: the right to confirm whether or not your personal data are being processed by GenoMed, and the right to access your personal data and certain information, including to obtain a copy of your personal data being processed. This right is without prejudice to the rights and freedoms of third parties, including GenoMed’s own business secrets and intellectual property rights;
  • Right of Rectification: the right to obtain from GenoMed the rectification of inaccurate personal data concerning you and the right to supplement your data if it is incomplete;
  • Right to deletion: the right to request deletion of your data in certain cases, in particular if your personal data are no longer necessary for the purpose for which they were collected or processed. This right is without prejudice to your legal obligations to retain personal data about GenoMed;
  • Right to limitation of processing: the right to request limitation of the processing of your data in certain cases, in particular if the processing is unlawful and you object to the erasure of the data, but you request limitation of the use of your data;
  • Right of Data Portability: the right to receive your personal data that you have provided to GenoMed in a structured, commonly used and automatically readable form, including the right to pass them on to another data controller;
  • Right to object, which means that in certain cases (e.g. when your personal data are processed for direct marketing purposes) you may object at any time on grounds relating to your particular situation to the processing of your data.

In addition, the User is guaranteed the right to withdraw his or her consent to the processing of the data for the purposes indicated by law, provided that the processing is carried out on the basis of consent, but does not invalidate the processing carried out until that date on the basis of consent previously given.

For the exercise of any of the above rights, and in accordance with the legally applicable conditions, the User must submit a written request to the following contacts:


Address: Edifício Egas Moniz, Sala P3-A-23 Av. Prof. Egas Moniz – 1649-028 LISBOA

Conservation of personal data

The personal data collected shall be processed in strict compliance with the applicable legislation. The personal data will be stored in accordance with the respective purposes and within the applicable legal deadlines. Thus, and where there is no specific legal requirement, the data will be stored and retained only for the appropriate period and to the extent necessary for the purposes for which they were collected, unless the right to object, the right to deletion or the withdrawal of consent is exercised within the limits of the law.

Sharing personal data

GenoMed may pass on your data to sub-contractors for the above purposes in accordance with the contracts entered into with them.

User data may also be communicated to third parties when the transmission is carried out in compliance with a legal obligation, a resolution of the National Data Protection Commission or other relevant supervisory body, or a court order; or when the communication is carried out in order to protect Users’ vital interests or any other legitimate purpose provided for by law.

Security measures

GenoMed makes its best efforts to protect the personal data of Users from unauthorized access. GenoMed uses security systems, rules and other procedures to ensure the protection of personal data and to prevent unauthorized access, misuse, disclosure, loss or destruction.

It is, however, the responsibility of Users to ensure and guarantee that the devices and equipment used to access the Site are adequately protected against harmful software, computer viruses and worms.


Cookies are small text files that identify the User’s computer on GenoMed’s server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal data.

This Site uses cookies to help determine the usefulness, interest and number of visits to the Site, enabling faster and more efficient Site navigation and eliminating the need to repeatedly enter the same information. In this way, GenoMed can provide a more personalized and tailored service to you.

There are several types of cookies.

Considering the lifetime of cookies, they can be:

Permanent Cookies – are cookies that are stored, even after you close your browser, on your access equipment (PC, mobile and tablet) and are used whenever you visit the Site again. They are generally used to direct navigation to the user’s interests, allowing us to provide a more personalized service.
Session cookies – are temporary cookies that remain in the cookie file of your browser until you leave the website or application. The information obtained by these cookies serves to analyse web traffic patterns, allowing us to identify problems and provide a better browsing experience.
Considering, in turn, the domain to which they belong, cookies can be:

Own cookies – cookies are cookies sent to your terminal equipment from a device or domain managed by GenoMed from which the service you request is provided.
third-party cookies-are cookies sent to your terminal equipment from a device or domain that is not managed by GenoMed, but by another entity that handles the data collected through the cookies.

The cookies used on this Site are the following:

Cookie Types




Own/third party



This Cookie is used for advertising that can be published on the website and is stored on





Google uses these types of cookies to help personalize ads on Google Services, such as Google Search.





This cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page.

1 year




Stores a randomly-generated anonymous ID. This is only used within the admin area and is used for general analytics tracking.



All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser. The User can configure cookies in the “options” or “preferences” menu of the browser. To learn more about cookies, including how to see what cookies have been created and how to manage and delete them, the User may visit which includes information on how to manage user settings for the various browser providers.

Please note, however, that disabling cookies may partially or totally affect your browsing experience on the Site.

Link to third party website

The links on this Site may lead to other sites. GenoMed is not responsible for, endorses or in any way supports or subscribes to the content of such sites, or of sites linked to or referred from them.

GenoMed is not responsible for damages resulting from viruses that may infect your computer or network, or other property, by reason of your access to the GenoMed Site and your downloading of content from the Site to your computer or network. This privacy statement applies solely to information collected on the GenoMed Site.


Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the competent control authority in accordance with the law if you believe that the processing of your data by GenoMed violates the legal regime in force at any time.

Questions and suggestions

You may contact GenoMed about all matters relating to the processing of your personal data and the exercise of your rights under applicable law and, in particular, as described in this Policy, through the following contacts:

Telephone: (+351) 21 799 95 01


Address: Edifício Egas Moniz, Sala P3-A-23 Av. Prof. Egas Moniz – 1649-028 LISBON

Changes to privacy policy and cookie policy

GenoMed reserves the right to change these terms of personal data processing at any time. These changes will be advertised as appropriate through the Site pages and, if they involve a material change to the way your data will be handled, GenoMed will notify you of such changes through the contact details provided to you.

However, whenever changes relevant to cookies are made to you, [you will return to a pop-up window so that, depending on the type of cookie concerned, you can access the information and/or consent to its use and storage.

Date of last update: 05/04/2018